On 16 March, Trading Standards UK reported that London Trading Standards is highlighting what it believes to be a major problem which results in letters sent to limited companies at their registered office address never being received by the intended recipients. Companies are legally required to have a registered office in the UK. However, there is a thriving mail forwarding industry provided by TCSP allowing them to pick a ‘virtual’ registered office address that they can use, and some are selecting which type of mail is actually forwarded to them. For example some choose to only receive written communications from Government agencies such as HMRC and Companies House with everything else being ignored. It is said that a legal opinion states that companies choosing to only be sent official government mail are in breach of professional diligence provisions in unfair trading regulations. Such a breach is a criminal offence for which directors and other company officers could be fined or imprisoned. Any TCSP facilitating this practice could also be committing offences.
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