On 30th May, Minter Ellison in the US published an article which says that with the help of traditional and social media, NGO are becoming a growing force in governance. Companies are advised to monitor NGO activities, and be prepared to respond strategically in order to limit potential costs to their business. NGO are increasingly targeting companies, advocating on behalf of employees, consumers, supply chain workers, local communities or other corporate stakeholders (including ‘the environment’). For example, NGO may campaign to improve social justice and equality, to reduce poverty, promote sustainable development, or to protect or promote human (including social and economic) rights. Another name for these organisations is ‘civil society’, a term used to describe the various groups working in the interest of citizens but operating outside of the government and private sectors.
https://www.minterellison.com/articles/ngos-a-growing-force-in-governance